A partner office is a convenient point for enquiries, document handover and collection, but it does not mean that every operation is performed locally or on identical terms. The team reviews the document, language and intended use, then arranges the suitable fulfilment. Active offices and current contact details are listed on the Offices page.
Can an order start at a partner office?
Yes. At an active partner office you can make an enquiry, present the document and agree how the completed material should be returned. Current office addresses, opening hours and contact details are checked before a visit because the network can change.
Which services are commonly requested through an office?
You can enquire about written or certified translation, preparation for legalisation or apostille, and related document services. The exact steps depend on the issuer, destination country and receiving institution. After review, the quotation covers only the work needed for the case.
Is every operation carried out on site?
Not necessarily. The office accepts the order and coordinates the work, while a specialist translation, certification or action before a competent authority may be handled by a designated team or elsewhere. The client still has one clear order with an agreed result and collection method.
How do I request interpreting?
Interpreting is arranged separately according to the language pair, date, location, duration and subject. A partner office can receive the enquiry, but the availability of a suitable interpreter and the terms are confirmed for the specific event. Customers send the agenda and reference material as early as possible.
Do I need to bring the original?
A legible copy of every page, seal and attachment is often enough for an initial assessment. An original may be required for a certified translation, apostille, legalisation or by the receiving institution. Customers do not send an original until the team confirms when and where it must be presented.
Are prices and deadlines identical at every office?
The office itself does not change the pricing method, but price and turnaround are not universal for every order. They depend on the language, volume, complexity, certifications, external authorities and delivery method. The valid terms are those in the specific quotation confirmed after review.
Can I request the service online?
Yes. If a visit is inconvenient, customers send legible files through the online order. You will receive clarification of the required steps, price, deadline and any need for an original. The completed material can be returned by the method agreed for the case.
What should I clarify in advance?
Customers state the document type, source and target languages, destination country and receiving institution, required date and preferred delivery method. Customers include every page and reverse side. This allows the office to route the order correctly and avoid unnecessary services.