# How do I pay by card?
Source: https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-pay-by-card/
Paying by card for a specific online order
Customers use the current payment link attached to their order or accounting document. Before confirming, customers check the amount, currency and order number shown there.
[Online order](https://my.lafit-trans.com/?lang=en) [Offices](https://www.lafit-trans.com/en/offices/)
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Customers open the current payment link supplied for the relevant order, pro forma invoice or invoice. Customers check the amount, currency and document number, then enter card details only on the secure page of the payment provider. Payment includes any confirmation requested by the bank, followed by verification of the result in the order.
## Where should I start the payment?
Customers use the link in the latest payment message, pro forma invoice or invoice, or the available card action for the order itself. Labels and button positions in the customer account may change, so rely on the current document and order rather than an old email.
## How do I know that I am paying the correct order?
Customers compare the payee, amount, currency, order number and accounting-document number. The transaction is confirmed only when the quotation, document and payment page agree. Customers contact the team for the correct payment link.
## Where should I enter my card details?
Customers enter them only on the secure payment page opened from the current link. Customers never send a card number, security code, password or confirmation code by email, in an order comment or in a message to a member of staff.
## Why does my bank request an extra confirmation?
The card issuer may require approval in its banking application, a one-time code or another method of its own. Customers follow only the bank's screen. La Fit Trans staff should never ask for your bank-confirmation code or online-banking password.
## What should I do if the payment is declined?
Customers check the entered details, available funds, online-payment limits and permissions on the card. If the reason is unclear, customers contact the issuing bank. La Fit Trans can confirm the amount and identify another currently available method for the specific order.
## What if I close the page before it finishes?
First check the order, accounting document and bank notifications. A further payment is not initiated until the result of the first attempt is clear. This helps prevent two transactions for the same amount.
## What if the amount is charged but the payment is not visible?
Customers keep the bank confirmation and contact the team with the order number, amount, currency and approximate time. The last four digits of the card are sufficient if needed for identification. Customers never send the full number or security code.
## What if card payment is not available?
Customers check whether the order has a current payment document or message. Card availability depends on the specific order and the methods shown for it. Customers ask the team for the correct link or another available option so that fulfilment is not needlessly delayed.
## Question topics
- [Document Legalization 139](https://www.lafit-trans.com/en/faq/document-legalization/)
- [Online translation and legalisation of documents 12](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/)
- [Offices for translation and legalization 5](https://www.lafit-trans.com/en/faq/offices-for-translation-and-legalization/)
- [Translation and legalization orders 5](https://www.lafit-trans.com/en/faq/translation-and-legalization-orders/)
- [Translation of documents 20](https://www.lafit-trans.com/en/faq/translation-of-documents/)
- [Specialized translations 2](https://www.lafit-trans.com/en/faq/specialized-translations/)
- [Quality process management 5](https://www.lafit-trans.com/en/faq/quality-process-management/)
- [Interpreting 10](https://www.lafit-trans.com/en/faq/interpreting/)
## Search in questions
## More questions on this topic
### [Secure online payment options](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/secure-online-payment-options/)
Customers pay only by following the latest instructions for the individual order. This ensures that the amount and reference are matched correctly to the translation, certification or legalisation requested. Which...
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/secure-online-payment-options/)
### [What are the automatic notifications from my.lafit-trans.com for?](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/what-are-the-automatic-notifications-from-my-lafit-trans-com-intended-for/)
Notifications help you follow an online order without checking the portal constantly. They are a brief signal that new information is available, not a substitute for the complete order record. What does an automatic...
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/what-are-the-automatic-notifications-from-my-lafit-trans-com-intended-for/)
### [How do I add a new comment to an online order?](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-add-a-new-comment-to-an-online-order/)
To add a comment, customers sign in to the customer portal, open the orders list and select the correct order. Customers use the general message field when the question concerns the entire request. If the note applies...
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-add-a-new-comment-to-an-online-order/)
### [How do I turn off automatic notifications from my.lafit-trans.com?](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-turn-off-automatic-notifications-from-my-lafit-trans-com/)
Notification preferences are available in the profile or account settings after signing in. If a separate option for orders and enquiries is displayed, turn off only the messages you do not want and save the change....
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-turn-off-automatic-notifications-from-my-lafit-trans-com/)
### [How do I place an online order for document translation?](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-place-an-online-order-for-document-translation/)
A new order is created through the available option in the customer account. Customers upload the document, state the source and target languages and explain where the translation will be used. This gives the team...
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-place-an-online-order-for-document-translation/)
### [How do I place an order for translation and legalization of documents?](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-place-an-order-for-translation-and-legalization-of-documents/)
A combined order covers more than the text to be translated. The team reviews the document’s origin, intended use and required certifications so that translation and administrative preparation follow the correct...
[More information](https://www.lafit-trans.com/en/faq/online-translation-and-legalisation-of-documents/how-do-i-place-an-order-for-translation-and-legalization-of-documents/)
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## Support for your particular case
The La Fit Trans team relates the general information to the specific document, language and receiving institution. The quotation then covers the necessary translation and certification, with a clear understanding of the agreed result.
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